Quick answer
Use the same product code and unit in every shop. Confirm the location, count and finish one record per store, then review each quantity alongside its count date and time. Recount the location whose record is too old for the decision you need to make.
Choose a store before you count
Harbor Tea is a fictional business with two shops, Market Street and Riverside. Both sell the same mint tea. They use one product code and count individual boxes on the shelves and in the stockroom. The owner assigns a counter and a time window to each shop.
In Retail Scan & Stock, the account owner manages the store list. Owners, managers and staff can count in writable stores on their team account. The product catalog is shared across that account, while counts and last counted quantities are scoped by store. Use the store switcher on the mobile Home screen, then check the store name on the new count screen before starting.
Finish and check each count separately
Start a separate count in each shop. Scan or find the mint tea, enter the boxes physically present and check the count lines before completing the document. Open the completed count in the selected store and verify the store name, item, quantity and completion time. Switch stores before starting the next count.
How to count inventory with your phone
Harbor Tea’s two completed counts
Market Street
- Last counted quantity
- 12
- Counted on
Riverside
- Last counted quantity
- 7
- Counted on
Review both records and decide where to recount
On a computer, sign in to the web cabinet as the account owner. In Stock, choose Market Street and find the mint tea. Read the last counted quantity together with its timestamp. Switch to Riverside and check its record the same way. The cabinet shows completed counts available in the account.
On Thursday, the owner needs a count from the last two days to place an order. Market Street’s Monday record is too old for that decision, so the owner asks for a fresh count there. Riverside’s Wednesday count is within the window. Recount sooner if a busy sales period, delivery or discrepancy makes the last figure unreliable.
Adding 12 and 7 gives 19 boxes observed at two different times. Sales or deliveries since each count may have changed what is on the shelf. The sum cannot tell the owner how many boxes either shop has today or establish a current total across both.
How to review mobile inventory counts on a computer
Multi-Store and Business support multiple stores on one account. Check Pricing for current terms and included locations. Pricing
Owner checklist
- Give each shop a named count sheet or document and agree on the product code and unit.
- Assign a counter and a time window. Confirm the location before counting shelves and back stock.
- Finish and file each count separately with the location, quantity, date and time.
- Review each result against your freshness rule. Assign the next count where a record is missing or too old.